You require Adobe Acrobat Reader version 7 or above to open PDF files. *Please allow 3 to 4 days after registration to view bills online. However, you will continue to receive your bills until further notice. When you accept the Terms and Conditions of Access to Bills & Statements, you agree that you will no longer receive printed statements by mail from the Bank. You can now view and download your statements or register to view your bills* in M2U. (Please read carefully and understand it before continuing.) You will be prompted to read and accept the Terms and Conditions of Access to Bills & Statements, if you have not previously done so. Select "Bills & Statements" in the main page. This is a one-time acceptance and after this, you will be able to view your bills and statements directly. The first time Bills & Statements is accessed, you will be required to read and accept the Terms and Conditions of Access. In the section below that, titled Download/Print Bill, choose Full itemised usage - CSVįinally, this will download a CSV file detailing your usage!Īll 1800-number Accessibility Accessories Activity Monitor Adware Airdrop Airplay Airpods Alarms Alerts Android Apple Id Apple-id do I activate access to Bills & Statements?. A date is shown in the box below this - click on the ‘down-arrow’ here to view a list of billing dates, and select the month that you require. 
In the right sidebar, the second section is headed Bill History. Click View Details next to the Recent Charges Breakdown heading. On the page that appears, there is a heading called Recent Charges at the top, followed by Recent Charges Breakdown under that. On the right hand side, click on ‘ Recent Charges’. Click on my mobile service under ‘ Plans and Usage’. Here is my step-by-step list for anyone who struggles to find this option! 
However, when I came to retrace those stops, I got lost again! Luckily, I kept the LiveChat transcript so that I could refer back to the instructions. After much looking, clicking and Googling, I gave up and resorted to a LiveChat session with a Telstra representative.įinally, she led me to the page where I could find the required option.
So I logged into my online Telstra account, thinking that I would be able to quickly download my call list for March. When I looked at the PDF of my Telstra bill, it only showed detailed data usage and not my list of mobile phone calls. Just this last week, I wanted to look up the details of a mobile call that I made in in March.
Sometimes, finding things on the Telstra website is near on impossible.
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